Every order is handmade and shipped from our workshop in Tobias Barreto, Brazil, with tracking sent to your email. Here is what to expect.
Shipping is calculated at checkout by destination zone and package weight.
| Zone | Destinations |
|---|---|
| Zone A | United States, Canada and Latin America |
| Zone B | Europe (EU, United Kingdom, Switzerland, Norway and others) and South Africa |
Your country not listed? Contact us and we will check.
Delivery times are estimates, not guarantees. Customs and carrier delays are outside our control.
You receive a tracking number by email as soon as your parcel leaves the workshop. Tracking may take a few days to update after it crosses borders. If it has not moved for 10 business days, write to us and we will investigate.
Orders ship DDU (delivered duty unpaid). Import duties, customs fees and local taxes are set by your country and are the recipient's responsibility. They are not included in the product or shipping price.
European Union: VAT may be charged on delivery by the carrier or postal service. Please keep this in mind when ordering.
Please double-check your address. Parcels returned to us because the address was wrong or the parcel was not collected can be reshipped at the customer's cost.
