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Privacy Policy

What juliepuppy.com collects, why, who else sees it, and how to exercise your rights. Last updated: October 27, 2026.

Who we are

This site is operated by JuliePuppy Boutique Pet, Tobias Barreto, Sergipe, Brazil. For anything in this policy, write to julaybomfim@gmail.com.

What we collect

  • When you buy: name, email, phone, shipping and billing address, and your order details.
  • When you pay: card details go directly to the payment provider shown at checkout. We never see or store your full card number.
  • When you browse: IP address, device and browser type, pages visited, and the contents of your bag.
  • When you write to us: what you enter in our forms. Messages are delivered to our inbox by an email forwarding service and are not stored on this site.

Why we use it

  • To fulfill and ship your order.
  • To talk to you about that order: confirmation, tracking, delivery issues.
  • To answer your questions when you contact us.
  • To keep the store running safely: fraud prevention and basic analytics.
  • To meet legal and tax obligations.

Under GDPR, our legal bases are contract performance (orders), legitimate interest (security and analytics), consent (marketing, if you opt in) and legal obligation (tax records).

Who else sees it

Only the companies that make an order happen, and only what they need:

  • Our store platform provider, which hosts this site and processes orders.
  • The payment provider shown at checkout.
  • The carrier that delivers your parcel: name, address, phone.
  • Email delivery services that send order notifications and forward form messages.
  • Authorities, when the law requires it.

We do not sell your personal information. Some providers operate outside your country; where required, transfers rely on recognized safeguards such as standard contractual clauses.

Cookies

  • Necessary: sign-in and shopping bag. The store does not work without these.
  • Preferences: language and currency.
  • Analytics: visit counts and which pages get used.

You can block or delete cookies in your browser. Blocking the necessary ones will break checkout.

How long we keep it

  • Order records: as long as tax and accounting law requires.
  • Account details: until you ask us to delete the account.
  • Messages: up to two years, then deleted.

Your rights

Under Brazil's LGPD, the EU and UK GDPR, and California's CCPA/CPRA, you can ask to access, correct, delete or receive a copy of your data, and to object to or restrict certain uses. We do not sell or share data for advertising, so there is nothing to opt out of, but the right stands. You will never be treated differently for exercising these rights.

Send requests to julaybomfim@gmail.com from the email on your order. We respond within 30 days. You may also complain to your local data protection authority.

Minors

This store is not directed at anyone under 18. Minors may only purchase with a parent or guardian. If you believe a minor has given us personal data, write to us and we will delete it.

Changes to this policy

If we change how we handle your data, we update this page and the date at the top.

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